FAQ

08h30-10h00

Yes - In Meiringen we have 3 different parking lots

• Underground parking for CHF 15.00/day
• Outdoor parking for CHF 10.00/ day
• Parking Alpbach (10 min from the residence) for CHF 5.00/ day  

Yes - towels/linen are included in the rental. 

Yes - the tourist tax is CHF 4.00 per night per person aged 17 or over, and CHF 2.00 per night for children aged 6 to 16. Children under 6 years of age do not pay.

Cancellation terms for individuals

• Up to 43 days before arrival 10% of the total amount
• From 42 to 29 days before arrival 50% of the total amount
• From 28 to 2 days before arrival 80% of the total amount
• 1 day before arrival or “no show” 100% of the total amount
  

Cancellation 1 day before arrival without charge - In case of reasons related only to Covid-19, only for the following reasons:

Government travel restrictions prevent you from going to your residence SWISSPEAK Resorts due to :

• The confinement of your area of origin or destination
• The border closure between your country of origin and your country of destination
• A quarantine period to be observed for vacationers traveling in your destination area

For all other reasons, the original cancellation conditions apply, i.e. those in effect before the pandemic.

Yes - luggage can be stored at reception during the reception opening hours.

Yes - the WiFi is free throughout the resort. 

No - smoking and vaping are prohibited in all areas of the residence.

To amend your booking please email booking@swisspeakresorts.com

Yes - continental breakfast is available at The Bistro for CHF 15.- per person.

The Bistro opening hours: 

• Monday closed
• Tuesday closed
• Wednesday 8-11am
• Thursday 8-11am
• Friday 8-11am
• Saturday 8-11am
• Sunday 8-11am

Yes - the resort has a restaurant and bar The Bistro. Here  you will find salads, tartars, burgers, crepes, waffles and a large selection of wine and beers. 

Yes - the cost of an additional Baby bed is CHF 20.00/stay. Free high chair on request. On loan subject to availability

In all apartments :

- Living room with sofa bed, flat-screen TV with international channels, dining table, and chairs. 

- Open kitchen equipped with:  vitroceramic hotplates, oven, dishwasher (except studio), coffee maker, cutlery, plates, glass etc.

- Shower room, WC

Yes - one large meeting room is available in the main building of the resort.

Yes - the cost is CHF 10 per night, per animal (maximum 2 animals per accommodation)

Yes - all residences have elevators. 

Yes -  we have disable friendly rooms available. Please request this when booking.

Yes - Dishes and kitchen should be cleaned before departure. The cleaning of the rest of the apartment is included in the room bill. 

No - a laundry room is available in the resort. Guests can purchase tokens at the reception.

No - if you require housekeeping services you must request this at the reception, at an extra charge. 

No

Yes - we have a 3-room apartement for 6 people – SWISSPEAK Resorts Rychenbach – 61 m2 : 2 rooms with 1x double bed (2x90cm) and 1 x single bed, 1 x sofa bed in living room, 2 bathrooms | balcony or terrace - When booking, it is essential to mention if a disable-friendly apartment is required. 

• 2-room apartment 4 persons - SWISSPEAK Resorts Aare - 39 to 41 m2 : 1 bedroom with 1 double bed (2x90cm) | sofa bed in the living room | Shower/WC | balcony or terrace
• 2-room apartment 4 persons - SWISSPEAK Resorts Brünig - 46 m2 : 1 bedroom with 1 double bed (2x90cm) | sofa bed in the living room | shower/WC separate | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Reichenbach Falls - 61 m2 : 2 bedrooms with double bed (2x90cm) and single bed | sofa bed in the living room | 2 bath/shower/WC | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Rychenbach - 61 m2 : 2 bedrooms with double bed (2x90cm) and single bed | sofa bed in the living room | 2 bath/shower/WC | balcony or terrace - Apartment for disabled persons
• 3-room apartment 6 persons - SWISSPEAK Resorts Hasliberg - 63-67 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | 2 bath/shower/ separate WC | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Sherlock Holmes - 68-70 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | separate kitchen | 2 bath/shower/ separate toilet | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Grimsel - 69 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | separate kitchen | 2 bath/shower/ separate WC | balcony or terrace
• 3-room apartment 6 persons - SWISSPEAK Resorts Rothorn - 71 m2 : 2 bedrooms with 1 double bed (2x90cm) and 2 single beds | sofa bed in the living room | separate kitchen | 2 bath/shower/WC separate | balcony or terrace
• 4-room apartment 8 persons - SWISSPEAK Resorts Rosenlaui - 90 m2 : 3 bedrooms with double bed (2x90cm) and single beds | 1 Bathroom/shower / separate toilet | balcony or terrace

No - customers must check-in at any time after 16h up until 18h

If you intend to arrive after later than 18h on the scheduled date of arrival you must inform the residence otherwise our no-show policy will apply. +41 33 971 82 82.

Opening hours reception  

• Monday - 08.30 - 11.00 / 15.00 - 19.30 
• Tuesday - 08.30 - 10.00 / 16.00 - 18.00 
• Wednesday - 08.30 - 11.00 / 15.00 - 19.30 
• Thursday - 08.30 - 11.00 / 15.00 - 19.30 
• Friday - 08.30 - 11.00 / 15.00 - 19.30 
• Saturday - 08.30 - 11.00 / 15.00 - 19.30 
• Sunday - 08.30 - 10.00 h / 16.00 - 18.00 h 

The apartment must be vacated by 10.00 am on your departure day. 

• CHECK-IN: 16.00 - 18.00
• CHECK-OUT: 08.30 - 10.00

No - guests should bring their own toiletteries. 

Yes - you can request this at time of booking, however there is no guarantee. 

16h00-18h00