Yes - towels/linen are included in the rental.
Cancellation terms for individuals
Cancellation 1 day before arrival without charge - In case of reasons related only to Covid-19, only for the following reasons:
Government travel restrictions prevent you from going to your residence SWISSPEAK Resorts due to :
For all other reasons, the original cancellation conditions apply, i.e. those in effect before the pandemic.
Yes - luggage can be stored at reception during the reception opening hours.
For check-in and check-out, you may use the specially marked parking spaces at the main building. Please leave your luggage in the car for check-in. You will receive your parking card and further information on the parking spaces in the resort at the check-in.
Yes - the WiFi is free throughout the resort.
No - smoking and vaping are prohibited in all areas of the residence.
To amend your booking please email firstname.lastname@example.org
No - the city tax is included already included in the apartement price.
No - however we collaborate with a Breakfast delivery service which you can order form.
No - we collaborate with local partners. (Breakfast delivery service, VOLG delivery service, Picnic service, Small farm store)
Yes - the cost of an additional Baby bed is CHF 20.00/stay. Free high chair on request. On loan subject to availability
In all apartments :
- Living room with sofa bed, flat-screen TV with international channels, dining table, and chairs.
- Open kitchen equipped with: vitroceramic hotplates, oven, dishwasher (except studio), coffee maker, cutlery, plates, glass etc.
- Shower room, WC
Yes - the cost is CHF 10 per night, per animal (maximum 2 animals per accommodation)
Yes - all residences have elevators.
Yes - we have disable friendly rooms available. Please request this when booking.
Yes - Dishes and kitchen should be cleaned before departure. The cleaning of the rest of the apartment is included in the room bill.
No - a laundry room is available in the resort. Guests can purchase tokens at the reception.
No - if you require housekeeping services you must request this at the reception, at an extra charge.
We have barrier-free apartments in the main building (standard SIA 500 and Pro Infirmis certified) as well as apartments for guests with slight walking disabilities. Barrier-free or handicapped accessible apartments are equipped with, IV-compliant wet rooms and are accessible by lift and all in the main building.
We have 2.5-room apartments and 3.5-room apartment which are disable-friendly.
When booking, it is essential to mention if a disable-friendly apartment is required.
No - customers must check-in at any time after 15h30 up until 18h
If you intend to arrive after later than 18h on the scheduled date of arrival you must inform the residence otherwise our no-show policy will apply. +41 819 201 400
Saturday and Sunday: 08:30 am – 11:30 | 15:00 – 18:00 pm
Monday to Friday: Afternoon only 15:00 – 18:00 pm
Please notify the reception in case of late arrival at +41 819 201 400.
No - guests should bring their own toiletteries.
Yes - you can request this at time of booking, however there is no guarantee.